Frequently Asked Questions
How do I receive a PDF of .Cent?
Once your payment has been processed, .Cent will email you a link to download the PDF. Please ensure your mailbox is not full so that you will receive this email. The link can be downloaded up to 5 times and you can select where to save your PDF on your computer. The PDF can be viewed in Adobe Acrobat, Preview or any other PDF reader. The PDF is compatible for PCs and Macs.
I have purchased a PDF of .Cent but not received the download link?
It is likely your mailbox is full, and the email with the download link has bounced. Email firstname.lastname@example.org and we will re-email the link to you. Please ensure your mailbox is cleared so that you can receive this email.
I have purchased an annual subscription, how does this work?
Once your payment has been processed, your details (name, address, email address, phone number) will be added to our Subscriptions database and we will send you a copy of the current issue and a copy of the next issue once it is released.
It has been 4 weeks since i purchased an item on the .Cent shop, what should I do?
Get in touch with us at email@example.com and we will try our best to track your order or resend the item to you.